Terms & Conditions

By accessing or using a ClassWaze service, you agree to comply with these Terms, the Privacy Policy, applicable plan terms, invoices, order information and any separate written agreement that applies to the service.

If you use the platform for an organisation, you confirm that you have authority to bind that organisation to the terms applicable to the account.

Subject to payment and compliance with the applicable plan, ClassWaze grants an authorised customer a limited, revocable, non-exclusive and non-transferable right to use the subscribed SaaS service for its permitted business operations during the service period.

The licence does not transfer ownership of the platform, source code, architecture, internal tools, databases, proprietary workflows, reusable components or other ClassWaze intellectual property.

You must not copy, clone, resell, reverse engineer, decompile, extract, scrape, reproduce, circumvent technical restrictions or create derivative software from the platform except where a mandatory legal right applies or ClassWaze gives written permission.

A franchisee is responsible for its premises, staff, learner relationships, local representations, local permissions, course delivery, fees it collects, communications it sends and commitments it makes, except to the extent expressly undertaken by ClassWaze in a written agreement.

Using the platform does not by itself make ClassWaze the owner, operator, employer, academic institution or agent of the franchisee.

Where the platform provides certificate, marksheet, ID-card, admit-card or verification workflows, the issuing centre or authorised organisation remains responsible for deciding whether a document should be issued, to whom it is issued, what information it contains and how the qualification or achievement is represented.

ClassWaze does not promise that a certificate will be accepted by every employer, university, government body, regulator, professional authority or other third party. The recipient is responsible for using a document only where the qualification level, recognition status and intended use are appropriate.

Unauthorised, altered, forged, misleading or improperly issued documents are prohibited. A franchisee remains responsible for its own issuance decisions, representations and learner communications to the extent permitted by law.

You represent that you have the rights and permissions needed to upload, process, publish and use content through the platform. This includes student information, logos, photographs, course descriptions, certificate information, documents and marketing claims.

Customers are responsible for domain ownership, renewal, DNS instructions, trademark permissions and the accuracy of information published under their domain. ClassWaze may restrict or suspend a domain or website where required for security, non-payment, legal compliance or material misuse.

Where AI or automated generation is offered, outputs may be incomplete, inaccurate, unsuitable or unavailable because of provider limits or service interruptions. Customers must review AI-generated questions, text, classifications or other outputs before publishing, teaching, assessing or relying on them.

Plan features, quotas, service fees, payment schedules, renewal terms, domain charges and other commercial conditions are those shown in the applicable order, checkout, invoice or agreement. Non-payment may result in reminders, restrictions, suspension or termination subject to applicable law and the applicable agreement.

ClassWaze may suspend or terminate access for serious or repeated breach, fraud, security risk, unlawful use, document misuse, abusive resource consumption or non-payment, subject to applicable contractual and legal requirements.

To the maximum extent permitted by applicable law and the applicable contract, ClassWaze is not responsible for indirect or consequential losses caused by a customer's centre operations, learner relationship, academic representations, document issuance, third-party service, local compliance, employer decision or misuse of the platform.

To the extent permitted by law, the customer agrees to defend and indemnify ClassWaze and its service providers against claims and reasonable losses arising from the customer's unlawful use, customer content, representations, centre operations or document issuance.

• Mandatory statutory rights are not excluded merely by these Terms.
• If part of these Terms is unenforceable, the remaining provisions continue to the extent permitted by law.
• Notices may be delivered through email, account notifications or other official communication channels.
• These Terms should be read with the executed franchise agreement and specific commercial order terms.